FREQUENTLY ASKED QUESTIONS
The Answers You Need
Have a question? Want to learn more about our store? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, contact us.
WHAT ARE THE PAYMENT OPTIONS?
Our payment plans are easy!
Our online store accepts Paypal and Cards transactions. Our market stalls accept cash, Venmo, and Card transactions. Lastly, for big events we only accept cash or check.
WHAT IS YOUR RETURN POLICY?
We do accept returns on bouquets and bouquet subscriptions. Returns need to be put in place within two days of receiving the bouquet. Since, the nature of every order is different please send us an email of your return request, with pictures if applicable, and we shall respond in a timely manner.
Big events are non-refundable the day before the event or thereafter.
DO YOU DELIVER?
Deliveries are only to the Santa Clara County and San Martin at the moment. The flat rate fee for delivery is $9.99. We are working on expanding our reach for our customers. If you have a special event happening outside of this area, please send us a message and we can work with your needs!
Services
Here are some of the options of what we offer:
Weddings
Getting ready for your wedding? We can coordinate with you or your wedding planner to make your wedding day even more special.
Bouquet Subscriptions and Individual Orders
Are you a business? Sign up for our bi-weekly bouquet subscription!
For non-business customers, we offer pre-made bouquets for delivery! Select which one you like, and send us a message for customization.
Arrangement Classes and Markets
Sign up for our newsletter to receive the dates of markets! Follow our IG page to stay up to date on what we're up to! We'd love to see you at our next market or class.